The
Free Feast is Over
Why are so many surprised?
From the
date the Internet was finally recognized as a commercial medium,
every astute business person knew that the days of "free"
were going to come to an end. Free search engine listings, free
Email services, free directory listings... they were all bound
to come to an end.
Oh, I know
that these "free" services are still available, but
they are mostly geared towards non-commercial or personal use
or, worse yet, a way to get spyware installed on your system.
Free Email
is really for the private consumer, no decent commercial account
would want to send mail from yahoo.com, gmail.com or any other
generic domain. Having your own domain for a Web site and for
Email signifies that you are a legitimate business.
Since the
dawn of the commercial age of the Internet - around 1996 - every
business has been trying to figure out the best way to use the
media for advertising purposes. Banner ads were first introduced
once browsers were able to interpret graphics and bandwidth
allowed for a reasonable download time. It was quickly evident
that the cost of these banners would have to drastically be
reduced because Internet users had a way of ignoring them, selectively
filtering them out of their view. Today banner ads still exist,
but they sell for far less than when they were first introduced.
Pop-ups
became the craze for awhile until everyone decided to invest
in the free toolbars offered by the major search engines to
block them. Pop-ups worked great for the search engines. Once
installed, the Internet searcher was far more apt to use the
search bar provided by their preferred search engine to conduct
searches. The pop-ups did little to ingratiate themselves to
the advertisers who used them, however.
GoTo.com
came on the scene with a novel approach - pay-per-click. Sounded
reasonable and many advertisers decided to give it a try. After
all the price was only pennies per click. GoTo.com became Overture
and search engines were switching algorithms at such a furious
rate, that advertisers decided they needed the pay-per-click
service to keep their site in front of Internet searchers. Only
now the price is far more than just a few pennies per click.
In many cases the cost for a site visitor exceeds one dollar.
Pay-to-include
programs became popular for awhile. These were programs that
guaranteed that a major search engine would review your site.
They did not guarantee that they would include your site in
their index, however. Even so, Internet marketers felt that
paying for this service would help ranking for their sites and
it usually did. Today only SiteMatch, Yahoo Directory, and MSN
Small Business Directory exist and none seem to have much impact
on rankings.
Throughout
all of this grew a service industry of Internet marketing firms
offering services from search engine optimization to help get
your site indexed, to managing pay-per-click campaigns. This
industry, now over 14 million strong, continues to grow in spite
of the setbacks thrown at them by fickle search products with
changing algorithms, rising minimum bids, restrictive listing
guidelines, mergers and acquisitions. They have had to modify
their services reacting to the ever- changing environment of
search and they have had to offer more and more personalized
service.
All of the
changes, investment in software, and personnel have forced reputable
Internet marketing firms to increase the cost of their services.
Gone are the days when a single person moonlighting could manage
a search engine optimization campaign to the satisfaction of
a commercial account.
While many
commercial accounts may feel that the pay-per-visitor model
of advertising is increasing at an alarming rate, it still is
nowhere near the cost of advertising in other media. In fact,
according to a report submitted at the Search Engine Strategies
conference in Chicago, IL B2C companies surveyed indicated Website
leads were 62% more profitable than other media. Putting your
eggs all in one basket - free natural Search Engine results
- is extremely fragile. Today you're there, tomorrow who knows?
The best way to maximize your marketing budget is to integrate
search marketing -- that means including it in your advertising
budget and allocating funds for it. The days of cheap, free
search engine marketing programs are now relegated to nostalgia
- like the 25 cent loaf of bread.